Does Your Water Smell Like Sulfur or Rotten Eggs?

Find out how to fix this problem, quickly–with the help of your friendly Culligan Man

What our clients say

There’s a reason Culligan of Upper Cumberland is the best water treatment company in Middle TN & Central KY with Top-Rated by Happy Customers.

Shawn was great. Very helpful and responsive. The system is exactly what we wanted. No more deposits around the sinks and shower.
Shawn is the kind of salesman that I like. Does not pressure you and tells you every detail in a way that you can understand.
Sean Paul was great. Simple easy process and our water is now fantastic. When we moved to etown we noticed how bad the water was and we should have done this sooner. I really thought it was going to be more expensive than it was. Don't wait.
Shawn Paul, the salesman, was very knowledgable on the equipment and the reason why it was a great option for our business. Installation was quick and painless.
We live in Rineyville and have very hard water. Culligan came out, tested my water, and walked me through solutions to have clean, soft water. Shawn and crew installed a water softener and whole house filter quickly and efficiently. They have great customer service. Culligan is highly recommended. Thanks.
Very professional in all aspects. Sales process was timely and not "pushy." Installation was scheduled within a week and was done on-time and quickly.
Shawn Paul did an excellent job explaining the system and showing us how our water tested. Him taking his time with us gave us the confidence in the Culligan company. We decided to purchase that same day.They scheduled installation t for the next week.Derek the Service Manager and his assistant did a great job as well. After looking under my sink area. Derek suggested for me to place Reverse Osmosis filter cabinet and tank in crawl space due to they would take up most of my under sink cabinet. They hooked up RO to my refrigerator as well as the kitchen faucet. I was also impressed that they bypassed the soft water system away from my outside water spigets. They did this so I didn’t water grass with the salt from water softener. The salt will harm the grass.I suggest to enroll in the service plan as well. It covers all the filters, salt and service calls. It is worth the money.All in all I recommend going with Culligan Water System and the Elizabethtown Culligan Team.
The Culligan water softener has been great for our family. Shawn Paul made the process very simple and was always available to answer all of my questions. Would highly recommend to anyone interested in getting a water softener system.
The sales representative was very professional knew all of the product in and out very quick and to the point would recommend him to everybody
Shawn did an amazing Job breaking down what damages the hard water does in an effective and timely manner. Installation was a clicking, easy process, even with all the snow received at the time. Highly recommend the company. If there was more than five stars would give more 🙂
Shawn Paul has been incredible to work with. He has helped my fiancé and I every step of the way with answering all of our questions and right there communicating with us along the way. Cannot say enough great things about Culligan and his customer service!
Shawn Paul provided excellent customer service. Install was scheduled quickly and professionally done. Great overall experience!
Shawn and Tony were excellent to work with. Clean install. Checked up on everything after install. Great People, Great Experience.
I am absolutely satisfied with my home water softener and filter system. Family now raves about the new quality of our home water. Shawn Paul and his instillation crew took their time to educate me and my husband on our new system and answer every question we asked. Made myself and husband feel confident and secure about our purchase. Shawn Paul also followed up with me to make sure everything was going well. Customer service was top notch. I would definitely recommend Shawn. Excellent job Elizabethtown Culligan Water.
Shawn Paul and the owner Windell did everything to our highest satisfaction. Good customer service seems to be harder and harder to find these days but Shaun Paul really hit the mark. He was extremely courteous and understanding of our problems and represented Culligan to the highest of standards. He is extremely knowledgeable and has a passion for his job. He epitomozes technical expertise and professionalism. We are very happy customers and would highly recommend Shawn if you are interested in getting soft water!!!
Shawn is very responsive and has amazing customer service. Great company and will get out to your house in a timely manner if there are any issues
We have used in home water softener and RO systems for 40 years. Never willing to invest in Culligan. We have gone thru appx 8 systems, and even tried salt free. Some worked better than others, true. However as we age we thought we should invest in more the assistance capability rather than the softener itself. We are truly pleased and surprised. Hindsight being 20/20 we should have gone with Cullligan up front. The difference is beyond comprehension. Finally truly clean and soft water. (first time ever I have obtained crystal clear ice cubes). All the money spent over the years was never giving us the quality and ease of use that we are now fortunate enough to experience. If you really want to seek healthy water and do your self a favor, reach out to Culligan Etown and ask for Shawn Paul to share his knowledge and understanding with you. Consider this an investment in your health, you will never be sorry you did.
We’ve had a great experience utilizing Culligan for total home filtration and softening. Sean was exceptional and made every effort to ensure that our system worked properly.
The entire process went great!!! Shawn was extremely helpful, knowledgeable, very patient while introducing the products.
Shawn explained everything very well. We are very happy with the service and water softener and reverse osmosis system.
Just had the Cullligan representative from Elizabethtown do a test on my water to ensure my unit was producing soft water. Was happy to hear that the unit was working properly.Was very pleased with the representative who was very knowledgable & engaging while explaing each test and the results. Appreciate Culligan providing this service.
I've used this company for over 20 years and all of their employees are friendly/ongoing. The latest service offered, at no cost, is a check of the system to ensure that it's functioning properly. The technician, Shawn, explained each step and the results, the whole process took about 5 minutes. Nice new service.
Wonderful work, accurate in checking my water system.
Bradley came out same day as request for water test and consultation. He was very professional took a look at our current set up and needs gave us a competitive quote. Had whole home system put in. Installers were again very professional showed me how it worked and cycles, got the app downloaded and even talked some of the chemistry involved. Would work with again.
Very pleased with the service from Culligan. All of our questions were addressed and the whole process was explained. We purchased the Water Softener, Whole House Filter, to include the Reverse Osmosis System. Professionally installed, and on time. We researched water softener’s for about six months and elected to go with Culligan. Yes, you can purchase these systems online, however, you do not get the local support, not to mention all of the negative reviews we have seen from these online retailers. You would also have to pay the install, and that can come with a hefty price. Five Stars for sure. Thank you Culligan!
Excellent job installing. On time, informative, kind.
Recently had my system installed. The install was very quick, especially considering the space they were working with was very small. They cleaned up after themselves. They were informative and explained what to expect from my new system. Overall I would recommend them to anyone looking for better water quality.
After posting first review the owner apologized and did come out to help remedy the problem. will follow up once Problem has been resolved but off to a good start.
Very family friendly
Love the service and team
They have what I need all of the time.
Culligan of Elizabethtown is the place to go to take care of hard water issues experienced by most people in Hardin County. The product(s) and the service that our local Culligan provides are the best. Dale has been great in the 30 years or so that we have had Culligan products in our homes. First thing we did when we bought a new home was "call Culligan"!
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Usually, if your water smells like sulfur or rotten eggs, the reason is because your water has high Hydrogen Sulfide (H2S) content.

H2S is a gas that is released from the earth and finds its way into groundwater. It’s especially common in well water located near shale, sandstone, coal, peat, or oil.

(Occasionally, a rotten-egg smell in your water could also be caused by a water heater or by sewage pollution in your water. If you’re on city water, the most likely explanation is your water heater.)

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A rotten-egg smell in your water may be strongest right after turning the water on, as heat forces the gas out of the water and into the air
corrosion
H2S dissolves in water to create a weak acid that can corrode metal pipes

Negative Effects of H2S

In addition to potential health risks, having H2S in your water can cause all sorts of annoying problems. H2S in your water can:

  • Cause coffee and tea to be discolored and taste funny
  • Corrode metals (steel, copper, iron, brass), including silverware
  • Cause foods cooked with water to taste “off”
  • Create yellow or black stains in your bathroom and kitchen 

How Do You Fix It?

Here at Culligan, you can find everything you need to get rid of H2S and that sulfur/rotten-egg smell from your water.

The first step we have to take is to test your water, so we can be sure of the real cause of the rotten-egg smell.

Fortunately, here at Culligan we offer this service free. One of our water experts will come to your home to test the water (you can’t send it away to a laboratory because H2S is a gas and could dissipate during transport) and let you know the source of your rotten-egg smell. You’re under no obligation whatsoever. 

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Culligan water treatment systems can completely remove the rotten-egg smell from your water

To get in contact with us and schedule your free water test, just fill out this quick form to contact us: